Privacy Policy

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Last updated: [01 December 2025]

This Privacy Policy explains how AlgoVogue (“we”, “us”, “our”) collects, uses, shares, and protects your personal information when you visit algovogue.com (the “Website”) or purchase/use our digital products and services (including Expert Advisors “EAs”, presets, files, and license services).

If you have questions, contact us at support@algovogue.com.

1) Who we are

AlgoVogue Limited

Location: Romford, United Kingdom

Email: support@algovogue.com

Company number: [15605692]

2) Information we collect

We may collect the following information:

A) Information you provide to us

Contact details: name, email address, and any information you include in messages

Order details: product/plan purchased, transaction references, subscription status

Account information (for licensing/support): MT4/MT5 account number and platform type (MT4/MT5) when required to activate or manage a license

Support information: screenshots, error messages, broker name, platform logs (if you choose to share)

B) Payment information

Payments are processed by Stripe (and/or other payment providers shown at checkout).

We do not store your full card details. Stripe may collect and process your payment information according to their own privacy policy.

C) Automatically collected information

When you use the Website, we may automatically collect:

IP address, device type, browser type, pages visited, time spent, referring URLs

Cookies and similar technologies (see Section 6)

3) How we use your information

We use your information to:

Provide and deliver digital products and services

Set up, verify, and manage licensing (where applicable)

Provide customer support and respond to enquiries

Process payments and manage subscriptions

Improve the Website, product documentation, and user experience

Prevent fraud, abuse, and unauthorized access

Comply with legal obligations

We do not sell your personal information.

4) Legal bases for processing (UK/EEA)

Where applicable under data protection laws, we process personal data based on:

Contract: to deliver products/services you purchase and provide support

Legitimate interests: to improve services, prevent fraud/abuse, and secure systems

Consent: where required (e.g., optional marketing communications, certain cookies)

Legal obligation: accounting, tax, and regulatory requirements

5) Sharing your information

We may share information only when necessary, including with:

Payment processors (e.g., Stripe) for payment and fraud prevention

Service providers who help us operate the Website and deliver services (e.g., hosting, email delivery, analytics)

Legal/regulatory authorities if required by law or to enforce our rights

We require service providers to handle data securely and only for the intended purpose.

6) Cookies & analytics

We may use cookies and similar technologies to:

Keep the Website functioning properly

Understand how visitors use the Website

Improve performance and content

You can control cookies through your browser settings. Disabling cookies may affect certain website functions.

7) Data retention

We keep personal data only as long as needed for:

Providing products/services and support

Maintaining records for tax/accounting purposes

Security and fraud prevention

When data is no longer needed, we delete or anonymize it.

8) Security

We use reasonable technical and organizational measures to protect your information.

However, no online system is 100% secure. Please protect your account details and do not share sensitive information unnecessarily.

9) Your rights

Depending on your location, you may have rights to:

Request access to your personal data

Request correction of inaccurate data

Request deletion (where applicable)

Object to or restrict certain processing

Request data portability

Withdraw consent (where processing is based on consent)

To exercise your rights, contact support@algovogue.com.

10) Marketing communications

If you subscribe to marketing emails, you can unsubscribe at any time using the link in the email or by contacting us.

We do not send marketing emails unless you have opted in (where required by law).

11) International transfers

If we use service providers located outside the UK/EEA, your data may be transferred internationally. Where required, we use appropriate safeguards (such as contractual protections).

12) Children’s privacy

Our Website and Products are not intended for anyone under 18. We do not knowingly collect personal information from children.

13) Third-party links

The Website may include links to third-party sites (e.g., payment processors, brokers, or platforms). We are not responsible for the privacy practices of those websites.

14) Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect changes. Continued use of the Website after changes means you accept the updated policy.

15) Contact us

For privacy questions or requests:

support@algovogue.com