Frequently Asked Questions

Please reach us at support@algovogue.com if you cannot find an answer to your question.

1) What is an Expert Advisor (EA)?

An Expert Advisor (EA) is software that can automate trading actions on MetaTrader based on predefined rules. It can help execute trades consistently, but trading outcomes can still vary and losses are possible.

2) Do you support MT4 and MT5?

Yes. We provide versions compatible with MetaTrader 4 (MT4) and MetaTrader 5 (MT5). Please make sure your plan/product selection matches your platform.

3) Is this financial advice?

No. AlgoVogue provides trading software and tools. We do not provide investment advice, portfolio management, or personalized financial recommendations.

4) Are profits guaranteed?

No. Trading involves risk and profits are not guaranteed. Performance depends on market conditions, broker execution (spread/slippage), settings, and user configuration.

5) Which brokers can I use?

Most brokers that support MT4/MT5 can work. Results can differ between brokers due to spreads, commissions, leverage, and execution quality. We recommend testing on a demo or small account first.

6) When do I receive the EA after payment?

After successful payment, you will receive instructions (and any required files) by email. If you don’t receive it within a few minutes, check Spam/Junk and then contact support@algovogue.com.

7) How does licensing work?

Licenses are typically issued for a specific trading account number. This helps prevent unauthorized sharing and ensures stable access for paying customers.

8) Can I use one license on multiple accounts?

No. One license is intended for one trading account unless you purchase an additional license.

9) Can I cancel anytime?

Yes. You can cancel your subscription to stop future billing. Your access remains active until the end of the current billing period (unless stated otherwise in your plan terms).

10) What happens when my subscription ends?

When your subscription expires, the license may stop working until renewed. If you renew, access is restored for the active subscription period.

11) Do I need a VPS?

A VPS is optional but recommended if you want the EA to run continuously (24/7) without interruptions from your computer or internet.

12) Do you provide setup guidance?

Yes. We provide setup instructions. If you face issues during installation or activation, contact support@algovogue.com.

13) Can I change my MT4/MT5 account number after purchase?

In some cases, yes (for example if you changed broker/server). Contact support with your order details and the new account number.

14) What should I do before using the EA on a live account?

We strongly recommend:

Testing on demo first
Confirming broker conditions (spread/commission)
Using sensible risk settings and lot sizes
Understanding that drawdowns and losses can occur

Frequently Asked Questions

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